Key Account Manager (C2C Business)

PT Rama Digital Teknologi Nusantara is a leading digital technology company in Indonesia, specializing in e-commerce solutions and digital marketing. We are looking for a dynamic and results-driven Key Account Manager (C2C Business) to join our team in Jakarta Raya. In this critical role, you will be responsible for managing and growing our client base, driving strategic partnerships, and ensuring our clients achieve their business objectives through our innovative digital solutions.

As a Key Account Manager (C2C Business), you will work closely with our clients to understand their unique needs and challenges. You will develop and implement tailored strategies to enhance their digital presence, optimize their marketing campaigns, and maximize their sales potential. This role offers a unique opportunity to make a significant impact on our clients' businesses while growing your own career in the fast-paced digital marketplace.

📋 Tanggung Jawab Pekerjaan

• Manage and grow a portfolio of high-value client accounts, ensuring they achieve their business objectives.
• Develop and implement strategic partnerships to drive business growth and innovation.
• Conduct regular client meetings and consultations to understand their needs and challenges.
• Create and execute tailored marketing strategies to enhance clients' digital presence and optimize their campaigns.
• Monitor and report on client performance, providing regular updates and insights to drive continuous improvement.
• Collaborate with cross-functional teams to ensure seamless delivery of digital solutions and services.
• Stay up-to-date with industry trends, best practices, and emerging technologies to provide strategic advice to clients.
• Build and maintain strong relationships with clients, acting as their trusted advisor and advocate.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 5 years of experience in account management, client relationship management, or a similar role in the digital marketing or e-commerce industry.
• Proven track record of managing high-value client accounts and driving business growth.
• Strong understanding of digital marketing principles, including SEO, SEM, social media marketing, and email marketing.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in using CRM systems such as Salesforce or HubSpot.
• Familiarity with e-commerce platforms like Shopify, Magento, or WooCommerce is a plus.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

🛠️ Keahlian

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