Service Technician - Premium Customer Support & Technical Excellence

EuropAce Singapore · 📍 Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 2500 - 3500
EuropAce Singapore is seeking a skilled Service Technician to join our team in Badung, Bali. As a Service Technician, you will be responsible for providing premium customer support and ensuring technical excellence. This role offers a competitive salary of USD 2500 - 3500, making it an excellent opportunity for professionals looking to advance their careers in the technical support field.

📋 Tanggung Jawab Pekerjaan

Provide top-notch customer service by resolving technical issues promptly and efficiently.,Perform routine maintenance and troubleshooting on hardware and software.,Install, configure, and upgrade systems and equipment as needed.,Document all technical issues and solutions for future reference.,Collaborate with the team to improve technical processes and procedures.,Ensure all technical equipment is in working order and meets safety standards.,Train and assist junior technicians in performing their duties.,Stay updated with the latest technological advancements and industry trends.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in technical support or a related role.,Strong knowledge of hardware and software troubleshooting.,Familiarity with various operating systems and technical tools.,Excellent communication and problem-solving skills.,Ability to work independently and as part of a team.,Proven track record of delivering high-quality customer service.,Valid driver's license and reliable transportation.

🛠️ Keahlian

Technical proficiency in hardware and software.Strong troubleshooting and diagnostic skills.Experience with customer relationship management (CRM) systems.Knowledge of ITIL or other IT service management frameworks.Ability to work under pressure and meet deadlines.Strong written and verbal communication skills in English.Familiarity with safety and security protocols.Willingness to travel and work in different locations.
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