E-Commerce Supervisor - Baby & Retail Growth Specialist

Join Baby Wise Indonesia, a leading retailer in baby essentials, as an E-Commerce Supervisor and play a pivotal role in driving our online growth. In this dynamic position, you will oversee our digital storefronts, optimize customer experience, and implement data-driven strategies to boost sales and customer loyalty. Based in Tangerang Selatan, you'll work closely with our team to ensure our e-commerce platforms are user-friendly, efficient, and aligned with our business goals.

As an E-Commerce Supervisor, you'll manage our online store on platforms like Tokopedia and Shopee, ensuring seamless operations, high-quality product listings, and exceptional customer service. You'll leverage tools such as Google Analytics and Meta Business Suite to monitor performance, identify trends, and make informed decisions. With 3-5 years of experience in e-commerce or retail, you'll bring a strategic mindset and a passion for baby products to this exciting role.

📋 Tanggung Jawab Pekerjaan

• Oversee the management and optimization of our e-commerce platforms, including Tokopedia and Shopee.
• Ensure high-quality product listings, accurate pricing, and efficient inventory management.
• Monitor and analyze e-commerce performance using tools like Google Analytics and Meta Business Suite.
• Implement data-driven strategies to improve customer experience and drive sales growth.
• Collaborate with the marketing team to develop and execute e-commerce campaigns.
• Provide exceptional customer service and resolve any issues promptly.
• Stay updated with industry trends and best practices in e-commerce.
• Report on key performance indicators (KPIs) to senior management.

🎓 Kualifikasi & Syarat

• 3-5 years of experience in e-commerce or retail, with a focus on digital platforms.
• Proven track record of managing and growing e-commerce sales.
• Strong analytical skills with experience using tools like Google Analytics and Meta Business Suite.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with baby products and the retail industry is a plus.
• Bachelor's degree in Business, Marketing, or a related field.
• Certifications in e-commerce or digital marketing are a plus.

🛠️ Keahlian

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